New Albany Floyd County Public Library

 Job Description

 

Job Title: Human Resources Assistant

Department: Administration

Classification: Library Assistant

Reports To:  Human Resources Director

FLSA Status: Non-Exempt

Benefits: Full

Salary: $16-$19

Summary: This position performs administrative tasks and services to support effective and efficient operations of the human resources department.

ORGANIZATION-WIDE EXPECTATIONS

  • Follows established Library and personnel policy, procedures and work standards.
  • Attends work regularly, on time, and as scheduled.
  • Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal).
  • Maintains confidentiality of sensitive information.
  • Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet.
  • Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Floyd County Library or as dictated by professional commitment.
  • Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment.

JOB-SPECIFIC ACCOUNTABILITY

  • Creates and maintains personnel policies, procedures, forms, guidelines, etc. in coordination with the Administrative Leadership Team; oversees the creation and revision of job descriptions in consultation with managers.
  • Administers the Library’s compensation, evaluation, employee benefit, and workers’ compensation programs.
  • Provides input, support, and leadership to managers and the Executive Director regarding staff recruiting, interviewing, hiring, onboarding, and terminating processes.
  • Coordinates staff training and development activities in consultation with managers and the Director.
  • Oversees and administers health and safety programs with the support and assistance of the Senior Building Operations Manager.
  • Counsels’ staff on grievance, performance and disciplinary matters as requested or required.
  • Keeps current with federal and state laws and regulations and applicable case law pertaining to Human Resource practices, as well as internal and external compliance issues.
  • Performs designated administrative and/or clerical duties.
  • Maintains accurate and up-to-date human resource files, records, and documentation.
  • Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
  • Reviews applications for entry level and non-exempt positions; conducts and/or schedules preliminary interviews.
  • Maintains the integrity and confidentiality of human resource files and records.
  • Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
  • Provides clerical support to the HR department.
  • May assist with payroll functions including processing, answering employee questions and correcting errors.
  • Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
  • Conducts or assists with new hire orientation.
  • Assists with the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status to health, dental, life, disability and other insurance carriers or insurance brokers.
  • Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
  • Performs other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES:

  • None

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Customer service—manages difficult or emotional vendor situations; responds to requests for service and assistance; meets commitments.
  • Interpersonal skills- Maintains confidentiality; exhibits self-control, remains open to others’ ideas and tries new things.
  • Oral communication—speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
  • Written communication—writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
  • Reasoning Abilities—Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Mathematical—Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Diversity—shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
  • Team work—Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
  • Professionalism—Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Attendance/Punctuality—is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
  • Computer Skills—Knowledge of basic computer software applications to include Microsoft Office Suite.
  • Other Skills and Abilities—Must be accurate, precise and give attention to detail and neatness. Ability to generate correspondence, filing and record keeping. Ability to operating duplicating equipment and other office machines.

WORK CONDITIONS

  • Full-time (including some evenings and weekends)
  • Occasional travel may be required

PHYSICAL DEMANDS

  • Effective communication skills, including the ability to convey information verbally or through other means
  • Ability to perform tasks that may require visual and auditory acuity
  • Ability to remain in seated or standing position for prolonged periods
  • Ability to perform tasks that may require reaching, either independently or with assistance
  • Ability to occasionally perform tasks that may involve climbing, balancing, stooping, kneeling, or crawling
  • Ability to perform job duties in a variety of environmental conditions, which may include extreme fluctuations in temperature.

Ability to occasionally lift or move objects weighting up to 40 pounds

The noise level in the work environment is usually quiet.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the physical functions of this position.

 

Work Environment:

Has access to confidential documents and personal information, including tax, financial, and medical information, bid documents, litigation documents and vendor tax information.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite or related software.
  • Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

 

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s degree in related field required.
  • Prior related office experience preferred.

New Albany Floyd County Public Library is an Equal Opportunity Employer

 

How to Apply

Interested candidates should submit an Employment Application, letter of interest, resume and three professional references to The Floyd County Library, Attn: Sandra Fortner, Asst. Library Director, 180 W. Spring St., New Albany IN 47150 or via email at [email protected]

 

Approved 4/7/2025